How to Change Your Age on Discord Safely and Correctly

Maybe you rushed through the setup process when you first created your account and entered a random birthdate, or perhaps you accidentally selected the wrong year on the scrolling calendar. Whatever the reason, entering an incorrect age can cause massive headaches on Discord.

Because the platform is strictly bound by child safety laws—such as COPPA and GDPR regulations—falling below the 13-year-old threshold (or higher in certain regions) will trigger an automatic account lock. Furthermore, if you are an adult with an incorrectly configured profile, you will find yourself locked out of age-restricted channels and community servers.

If you need to update your profile settings, here is the definitive, step-by-step guide on how to change your age on Discord without losing your account, friends, or server history.

Why There Isn't a Simple "Change Birthday" Button

If you open your user settings panel on desktop or mobile, you will notice that you can easily change your username, email, phone number, and avatar—but your date of birth is completely missing.

This omission is highly intentional. To prevent underage users from bypassing safety filters simply by toggling a date in their settings, Discord locks your age to the database the moment you register. If your birthdate needs a correction, you have to submit an official request to Discord’s trust and safety team to verify the update.

The Official Method: Submitting a Support Ticket

To change your age on Discord, you must submit a formal ticket through the official support portal. Before you begin, make sure you have a valid, government-issued photo ID handy (such as a driver’s license, passport, or state ID card) that clearly shows your date of birth.

Step-by-Step Submission Process:

1. Open your web browser and navigate to the official support page: support.discord.com.

2. Click on the "Submit a request" link located in the top-right corner of the homepage.

3. Under the dropdown menu titled "What can we help you with?", select Trust & Safety.

4. Enter your current email address (ensure this matches the exact email currently tied to your active Discord account).

5. Under the "How can we help?" dropdown, select Appeals, age update, or other questions.

6. In the next sub-menu, choose Update my age information.

7. Enter your Date of Birth using the exact format requested on the form.

Crafting Your Request

In the Subject line, keep it clean and professional: "Age Update Request - Incorrect Birthdate Entered."

In the Description box, write a brief explanation. You do not need to write a long story; keep it clear and direct:

"Hello Discord Support, I accidentally entered the wrong birthdate when setting up my account. I am writing to request an update to my correct date of birth so that I can access relevant communities. I have attached the required verification photo below. Thank you."

The Essential Verification Photo

Discord’s safety team will reject your request immediately if your photo does not meet their strict security criteria. To protect user privacy while ensuring authenticity, you must take a single, cohesive photo containing three distinct items:

1. Your Photo ID: Your government-issued identification card showing your birthdate clearly. (You are permitted to blur or cover your address and ID number for privacy, but your name, photo, and birthdate must remain completely visible).

2. A Piece of Paper: A handwritten note containing your full Discord Username (e.g., username or username#0000 if your account still uses the legacy discriminator system).

3. Your Hand: You must hold the ID and the handwritten note together in the same frame. Discord does not accept separate uploads, scanned documents, or digitally edited images.

Once your photo is taken, click the Add file button at the bottom of the support form, attach your image, and click Submit.

Discord Verification Document Requirements

What to Do If Your Account Is Already Locked

If Discord detected that an account holder might be under the age of 13 and locked the profile, the clock is ticking. When an account is flagged for an age violation, Discord places it in a temporary "holding pattern" before permanent deletion.

Crucial Warning: You have exactly 30 days from the moment your account is locked to submit your age verification ticket. If you pass this window without submitting the required photo ID, the system will permanently purge the account from the database, and it cannot be recovered by customer service.

If you are locked out, you must follow the exact same submission steps outlined above using a mobile browser or computer. Use the email address associated with the locked account so the support team can identify your profile status immediately.

Common Mistakes to Avoid

• Using Photoshop: Never try to digitally alter the text on an ID card or paste your username onto a digital image. Discord uses automated fraud-detection software to scan attachments. Any sign of digital manipulation will result in an immediate ticket denial and a permanent account ban for falsifying documents.

• Using Someone Else's ID: The face on the government-issued card must match the general identity profile of the account operations. Do not borrow a sibling's or friend's ID to bypass filters.

• Incomplete Usernames: Make sure your handwritten note contains your exact username capitalization and spelling. If your username has special characters, copy them precisely.

Summary: The Waiting Game

Once your ticket is submitted, it generally takes anywhere from 2 to 5 business days for Discord’s Trust & Safety team to review your documents and process the change. You will receive an automated confirmation email immediately after submission, followed by a personalized response from a support representative once your age has been updated.

Once processed, your access to age-restricted channels and community servers will restore automatically, allowing you to navigate your server list without restrictions.