Privacy Policy

Learn what personal data BoostGrams collects, why we use it, who we share it with, and how you can exercise your privacy rights.

Last updated: November 4, 2026

This Privacy Policy explains how BoostGrams collects, uses, and protects your personal data when you use our website and services.

Data Controller

Pangea Digital FZCO, IFZA Properties, Premises No: 44318-001, IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, United Arab Emirates. Email: [email protected]

Data We Collect

Account data: your email address and password (stored in encrypted form). If you sign in with Google or Apple, we receive your name and email address from that service.
Order data: the public profile or post links and usernames you enter, the packages you choose, and your order history.
Billing data (optional): name, country, phone number, and address, when you provide them.
Payment data: payments are processed by our payment providers. We receive the payment status and transaction ID, not your full card details.
Support messages: the content of tickets, emails, and messages you send us.
Technical data: IP address, browser and device information, access logs, and cookies.

How We Use Your Data

To create your account and to process and deliver your orders.
To process payments and prevent fraud.
To answer your support requests.
To send service-related emails such as order confirmations and password resets.
To protect the website against abuse and to meet legal obligations.
To understand how the website is used and to improve it.

Who We Share Data With

Payment providers, to process your payment.
Partners that fulfil orders: we only share the public link and the order quantity, never your contact details.
Technical service providers, such as our hosting provider, Cloudflare (website security and delivery), Google (Google Tag Manager, Google sign-in, and reCAPTCHA), and Apple (Sign in with Apple).
Authorities, when required by law.

We do not sell your personal data.

Cookies

We use cookies that are necessary to keep your session and cart working. We also use analytics cookies through Google Tag Manager to understand how the website is used. You can block or delete cookies in your browser settings, but some parts of the website may stop working.

How Long We Keep Data

We keep your data while your account is active and for as long as needed to meet legal, accounting, and fraud-prevention obligations.

Your Rights

You can ask to access, correct, or delete your personal data, or object to certain uses, by emailing [email protected]. We will reply within a reasonable time.